Suzanne Miceli
Communications Professional
Communications Professional
I'm a Creative Communications Specialist with a public-sector background in writing, video, audio, design, and community engagement. My work has earned federal recognition of a "Noteworthy Practice" citation from FHWA, FTA, and FDOT for an in-house video I scripted, directed, and narrated. Reviewers noted it exceeded many consultant-produced efforts they had seen.
I create communications and content from concept to completion, including newsletters, campaigns, public involvement advertising, presentations, press releases, correspondence, videos, social media, and plain-language summaries of complex information. Along the way, I've received the occasional highest compliment in government communications: elected officials asking to reuse my work. I'm a daily user of GovTech platforms including OpenGov, CivicClerk, CivicPlus, and Granicus, and an active practitioner of AI-assisted content workflows.
Certifications: Google AI Fundamentals • HubSpot Digital Marketing (in progress)

Produced solo for the Collier MPO and partner organizations, this work spans public engagement materials and government decision-making documents, translating complex information into clear communication for audiences ranging from county residents to a nine-member elected body representing Collier County, the City of Naples, the City of Marco Island, and Everglades City.
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When our agency faced its quadrennial federal certification review, I crafted an in-house video, handling the script, direction, interviews, and narration, with editing support from Collier County Communications. The reviewing agencies, FHWA, FTA, and FDOT, cited it as a "Noteworthy Practice" in their official report, noting it surpassed many consultant-produced videos. One person, no agency budget, federal recognition.

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Concept reel created on spec for Collier Domestic Animal Services — three vertical social promotions for pet adoption and fostering, produced independently to demonstrate short-form, social-first video content, designed for Reels, Shorts, and TikTok