SUZANNE MICELI
Communications Professional
SUZANNE MICELI
Communications Professional
Communications Professional
Communications Professional
I'm a Creative Communications Specialist with a public-sector background in writing, video, audio, design, and community engagement. My work has earned federal recognition of a "Noteworthy Practice" citation from FHWA, FTA, and FDOT for an in-house video I scripted, directed, and narrated. Reviewers noted it exceeded many consultant-produced efforts they had seen.
I create communications and content from concept to completion, including newsletters, campaigns, public involvement advertising, presentations, press releases, correspondence, videos, social media, and plain-language summaries of complex information. Along the way, I've received the occasional highest compliment in government communications: elected officials asking to reuse my work.
In addition to developing communications across multiple formats, I manage website content and information architecture through content management systems, including a comprehensive redesign of 70+ webpages into a streamlined, plain-language subsite, and I'm currently expanding my CMS skills through WordPress.
I'm a daily user of GovTech platforms including OpenGov, CivicClerk, CivicPlus, and Granicus, and an active practitioner of AI-assisted content workflows.
Certifications: Google AI Fundamentals • National Transit Institute's Public Involvement in Transportation Decision-Making

Content Creation • Public Outreach • Community Engagement • Video Production • Graphic Design • Accessibility • Plain-Language Communications • AI-Assisted Workflows
Produced solo for the Collier MPO and partner organizations, this work spans public engagement materials and government decision-making documents, translating complex information into clear communication for audiences ranging from county residents to a nine-member elected body representing Collier County, the City of Naples, the City of Marco Island, and Everglades City. Select "Next" at bottom of the viewer to move through pages or download via link below.
*Notes in red provide additional context.
When our agency faced its quadrennial federal certification review, I crafted an in-house video, handling the script, direction, interviews, and narration, with editing support from Collier County Communications. The reviewing agencies, FHWA, FTA, and FDOT, cited it as a "Noteworthy Practice" in their official report, noting it surpassed many consultant-produced videos. One person, no agency budget, federal recognition.

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Concept reel created on spec for Collier Domestic Animal Services — three vertical social promotions for pet adoption and fostering, produced independently to demonstrate short-form, social-first video content, designed for Reels, Shorts, and TikTok.
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